New sales structure for J&C Joel
Leading manufacturer of flame retardant fabrics, drapery and stage engineering solutions, J&C Joel, has announced a new sales structure. The changes come as the company looks to position itself for future growth and develop the sales team to ensure their customers are receiving class leading service.
Oliver Marns, previously the UK, Europe and Russia Sales Manager, has now been appointed to the newly created role of Sales Manager to head up Creative sales and focus on key accounts within the business. J&C Joel has identified opportunities in the creative market that it believes can be serviced better and as one of the company’s key Sales Managers, Oliver, has the skill set and experience required for this critical role.
Oliver has worked for the company for more than five years, leading the UK, Europe and Russia Sales teams and during this time has been involved in delivering several of the key creative projects the company has provided. His new role is designed to enhance J&C Joel’s existing offering to new and existing customers by giving them a dedicated person to deal with and ensure the firm offers innovative solutions whilst continuing to deliver on specification, budget and on time.
Oliver said: “I am delighted to take on the new role and I am genuinely excited to work even closer with our amazing clients to deliver more world class projects. In carrying out this role, I also get to work alongside our fantastic Creative Manufacturing team to ensure they can focus on what they do best; making the impossible, possible.”
James Wheelwright, CEO at J&C Joel, said: “Oli’s experience and industry knowledge make him perfect for this exciting new role. Our Creative offering is a key area of development for the business and having someone who can provide end to end customer service is vital for us going forward.”
Roland Rizk will take over responsibilities for Europe and Russia. His support team includes UK based Joshua Trueman, the Business Development Executive for the region and Abbie Wadsworth, Europe and Russia Sales Executive.
In recognition of ever-increasing customer demand, the structure of the internal UK Sales team has also been changed with each member of team now responsible for a specified region in the UK. To ensure continuity of service when usual points of contact are absent, cover has been considered and is in place. The changes will also see UK external Sales Representatives Richard Bains and Bridget Kaur report to the UK Sales Office Manager, David Sykes.
James Wheelwright added: “These changes are a positive step forward for the Sales team. We have recognised the demand for customers to have a key person for them to contact. By ensuring customers have a dedicated person who they deal with every time they make an enquiry, stronger relationships will be established and the team will be more focussed on delivering excellent customer service to their region.”
“The changes will give clearer responsibilities to everyone in the team and help drive the business forward to continually improve our service and support our customers’ growing needs.”