FAQ’s

WHAT DOES FR MEAN?

FR is an acronym for Flame Retardant and is what all our fabrics adhere to. There are various qualities of Flame Retardancy and you can find out more here. If you require a non-Flame Retardant fabric, please call our sales team and we will more than likely be able to help.

DO I HAVE TO USE FR FABRICS?

Yes, in most situations where fabrics are to be used in Public places, they are required to comply with the BS5867 part 2 B (Fabrics to be used as curtains or Drapes) regulation.

WHY USE DFR (DURABLE FLAME RETARDANT) FABRICS IF THEY ARE MORE EXPENSIVE THAN NDFR (NON-DURABLE FLAME RETARDANT)?

It may be that your local Fire Authority stipulates that all fabrics used in their locality should be DFR. It is always wise to check with your local fire officer before starting a project.

HOW DO I KNOW IF MY DRAPES MEET WITH CURRENT FR REGULATIONS?

Hard question to answer as there is no way of telling unless you have them tested and then you have a rather large burn mark on your drapes. The method that generally satisfies fire officers, local authorities etc is the production of an up to date fire certificate that can be directly matched to the drapes you have hanging, failure to do so has been known to result in closure of venues.

HOW DO I GET A FIRE TEST CERTIFICATE FOR MY FABRIC?

On each fabric page on the website there is a download option for relevant Fire Test Certificates.

HOW CAN I GET A FIRE TEST CERTIFICATE THAT ISN’T A SPECIMEN?

You will need to contact your account manager or a member of the team to supply a full Fire Test Certificate.

CAN YOUR FABRIC BE USED FOR TOURING SHOWS IN EUROPE AND/OR THE REST OF THE WORLD?

All our fabrics comply to the British Standard BS5867 part 2 B which is accepted in most places around the world, but if you are planning to use the fabrics in some parts of Europe let us know as we have fabrics which comply to both French M1 and German B1 standards too.

CAN I HAVE A SAMPLE OF A FABRIC?

Yes we offer a free A5 sample service that can be ordered through the website.

DO YOU SHIP TO OTHER COUNTRIES OTHER THAN THE UK?

Yes we export to over 75 different countries.

HOW SHOULD I STORE MY FABRIC?

We have a range of storage solutions available in the consumables section of the website

IS THERE A MINIMUM ORDER QUANTITY?

Not on our standard stocked fabrics, some bespoke fabrics do have a minimum order quantity applicable.

DO YOU SUPPLY CARPETS?

We have a small range of floor coverings, the most popular of which is our Joelmat (which you can also get in Black High Gloss). We also offer an Exhibition-quality corded carpet. However, we can always help with almost any requirement.